Privacy Policy for Cencori by FohnAI

1. Introduction

Welcome to Cencori, a multi-tenant AI infrastructure platform designed to help teams build, deploy, and scale AI-driven applications with consistency and reliability. Cencori is the flagship product of FohnAI, an AI R&D company. This Privacy Policy explains how Cencori by FohnAI collects, uses, discloses, and protects your information when you use our platform. By accessing or using Cencori, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, password, and any other information you provide (e.g., project type, role during onboarding).
• Organization and Project Data: Information related to the organizations and projects you create, including names, descriptions, and configurations.
• Billing Information: If you subscribe to paid services, we collect billing details such as credit card information (processed by a third-party payment processor), billing address, and transaction history.
• Communications: Records of your interactions with our support team, feedback, or other communications.

2.2. Information We Collect Automatically

• Usage Data: Information about how you access and use the platform, such as IP addresses, device information, browser type, pages visited, features used, and timestamps.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our platform and hold certain information. This helps us improve your experience and analyze platform usage.

2.3. Information from Third-Party Sources

• Authentication Providers: If you link your Cencori account with third-party authentication services (e.g., Google, GitHub), we receive information from those services as permitted by their privacy policies.

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain our platform and services.
• Manage your account, including processing registrations and authenticating users.
• Process transactions and manage billing for paid services.
• Improve, personalize, and expand our platform and services.
• Understand and analyze how you use our platform.
• Develop new products, services, features, and functionality.
• Communicate with you directly or through one of our partners, including for customer service, updates, and marketing.
• Monitor and analyze trends, usage, and activities in connection with our services.
• Detect and prevent fraud, security breaches, and other harmful activities.
• Comply with legal obligations and enforce our agreements.

4. How We Share Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers to perform functions on our behalf (e.g., payment processing, hosting, analytics, customer support).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data.
• Objection: Object to the processing of your personal data.
• Restriction: Request restriction of processing your personal data.
• Data Portability: Request transfer of your personal data to another party.

To exercise any of these rights, please contact us using the details below.

7. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Children's Privacy

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.